The Nation's #1 Directory of Movers
Last updated January 7, 2009
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Consumer Tips
- Ask the Mover for References and Actually Call Them
- Get estimates from different movers based on a physical inspection of your home, apartment, or business
- Check out the mover
- Most movers offer two types of estimates: non-binding and binding
- It is a good idea to talk with different movers to compare their services
- If you have a claim and it is not resolved, file a complaint with the state Department of Transportation
- Keep a copy of your letters, payment records and contract documents in case you have a problem with your move
- Make sure you understand the different levels of protection available for your belongings and the limitations on the mover's liability
- Read the bill of lading carefully and thoroughly
- Make sure the mover gives you a written "Order for Service" for the probable cost of the move
- Use a moving checklist and moving guides to help you organize your move and make moving easy
- Before selecting a mover know and understand your rights
- Make sure the moving company has adequate insurance coverage
- Find out if a mover is licensed by the state Department of Transportation, and by the Federal Motor Carrier Safety Administration for moves between states
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Learn The Basics
- Ask about coverage for loss or damage
- Ask around for referrals
- Check For Past Performance Problems Or Complaints From Previous Customers
- Contact your local department of consumer affairs and ask if there are any complaints registered about the movers you're considering
- Decide in advance which goods will be shipped and which will be sold or given away
- Delivery and Payments
- Employee relocations
- Estimates: Binding & Non-Binding
- If Possible, Allow 6 to 8 Weeks to Select a Mover
- If you do your own packing the moving company is not always liable for any damage
- Know how to read your bid or estimate
- Moving checklist and timeline
- Moving Supplies
- Packing and Loading
- Placing a Value on your shipment
- Planning your move
- Pre-move information you will need
- Provide as much information as possible about unusual situations on either end so your estimates will be more accurate.
- Storage
- Unloading and Unpacking
- While Researching Movers, Do Not Make Price the Deciding Factor
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Update Listing
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Ask The Mover
- What Are Some Questions I Should Ask The Moving Company Before Hiring Them?
- What services are not listed on this bid, and what do you charge for them?
- Will the contents of my home be on one truck the entire time?
- Which subcontractors could be used to move my home?
- Does your company subcontract its moving services?
- How and when should I pay The Mover?
- What is a tariff?
- How Do Moving Companies Determine Their Price?
- Does A Moving Company Have To Be Licensed?
- Is There A Time Of Year When Moving Is Typically Cheaper?
- What is a binding estimate?
- Do I need an estimate?
- What training do your movers and/or packers receive?
- Can you provide recent references from other customers you've moved?
- Does A Moving Company Have To Be Licensed?
- Can I move my pet?
- Can I move my house plants?
- Can I move jewelry and other valuables?
- Can I move my frozen foods?
- Can I pack my china, glass and crystal?
- Do appliances need special attention?
- Will my furnishings remain clean?
- What Happens If Possessions Need To Be Stored?
- Is The Consumer Typically Protected Against Loss Or Damage While Their Goods Are In Transit?
- Can I pack my clothes in a chest or dresser drawers?
- Are There Some Rules-Of-Thumb As To How Long A Move Should Take?
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